MDS Fulfillment offers a simple approach to a successful back-end catalog fulfillment operation: Be a full-service catalog fulfillment partner that takes care of clients and their customers every day; make the customer experience satisfying and enjoyable; help clients focus on growing their businesses, promoting sales, introducing new products, marketing, and doing what they do best. At MDS Fulfillment, our comprehensive back-end catalog fulfillment services include:
- WMS & fulfillment systems customized to product and catalog models
- Flexible warehousing for catalog products of all sizes & shapes
- Seamless integration to e-commerce / shopping cart platforms
- Automated inventory re-order triggers for zero stock-outs
- 24/7 access to inventory, receiving, shipping, orders & tracking
- Same-day & 24-hour shipment of orders
- 1-3 day ground delivery to the contiguous US
- Economical, time-sensitive ground shipping to Canada
- 10 – 40% discounts on shipping w/savings to 50% or more
- Trouble-free returns processing
- Branded packing lists, labels, & custom packaging solutions
- Formal six-sigma based quality program
- Monthly scorecard on key fulfillment performance benchmarks
- Facilities, technology, & people dedicated to helping you grow
- 24/7, Tier 1 contact center for “high-touch” customer care