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Read more about MDS CIP at work ... go to
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Definition
The philosophy behind CIP theory is commonly defined as the improvement
or design / redesign of business processes to meet exact customer requirements,
meaning, to offer products and services which are 100% compliant to customer
specifications and are produced / delivered at minimal cost. The primary
goal of CIP involves elimination of (product / service) defects through
fundamental improvements in the workflow process. Ultimately, all "parts"
and parties gain due to positive CIP impact upon each facet of the business
process. Three primary areas are responsible for this impact and its corresponding
trickle down effect.
• Improved
Quality
• Increased Productivity
• Reduced Cost
Perspective
A common view towards workflow strategy and quality programs within an
organization is that to be effective the quality concepts need to be ingrained
in the fabric of each member in the organization. When CIP becomes second
nature it works as a governing instinct within a group. In its mature
state, its effects are visible and measurable in all processes. Time and
a persistent dedication toward quality improvement from the top down are
required for CIP to reach advanced stages.
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James
L. Allen
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MDS CIP is characterized by a corporate culture fostered by
MDS management and team leaders. The approach originates with MDS President,
founder, and CEO, Jim Allen. Jim has served as ad-hoc program coordinator
at the University of Wisconsin-Madison Management Institute, as a board
member and past President of the Warehouse Education and Research Council
(WERC), and as a member of the Council of Logistics Management (CLM).
Jim also holds the position of Adjunct Professor in the graduate department
of Supply Chain Logistics at Elmhurst College. He is a frequent and
popular lecturer at many of the educational seminars sponsored by these
organizations as well as various Universities across the country.
In
the above
capacities, Jim brings his experience with CIP and
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technology strategies to bear
upon
today's warehousing and distribution environments. Many of the same CIP
concepts and strategies presented at the highest academic and industry
association levels have orginated on the fulfillment floor and in the
offices of MDS. Such practical ideas and real life applications of CIP
direct MDS Fulfillment's daily operations.
QTM
MDS CIP strategies ensure quality, improve operations,
and control costs. CIP is maintained through "Quality Team Meetings
(QTM)". QTM involves MDS personnel at all levels reviewing data,
procedures, and processes. MDS recognizes that state-of-the-art fulfillment
systems and material handling technology must be accompanied by good procedures
to give clear direction to operators providing customer support or handling
inventories in a quick response environment. During QTM sessions, feedback
to enhance workflow and better utilize resources places the stamp of employee
ownership on projects. It allows MDS personnel on any level to contribute
ideas on quality improvements covering any opportunity, issue, or special
requirement.
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